Crisis lines and important phone numbers

Service Coordination is not a crisis centre.

Individuals in crisis need to contact the appropriate direct services, here are some options:

  • Emergencies (life threatening event or crime in progress)
    9-1-1


  • Ottawa Police (other emergencies)
    613-230-6211


  • Children’s Aid Society (mandated to protect children and youth from abuse and neglect)
    613-747-7800


  • Child, Youth and Family Crisis Line (24 hour telephone service for children, youth and parents)
    1-877-377-7775


  • Ottawa region’s bilingual crisis lines (first point of access / crisis team)
    Youth: 613-260-2360
    Adults: 613-722-6914
    or 1-866-996-0991


  • The Distress Center (crisis intervention, information and referral)
    613-238-3311


  • City of Ottawa (Social and Community Support)
    3-1-1